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Report: #691512

Complaint Review: Amscot - Tarpon Springs Florida

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  • Reported By: RM — Palm Harbor Florida United States of America
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  • Amscot 1003 East Boyer Street Tarpon Springs, Florida United States of America

Amscot Amscot hides behind anti-terrorism statutes to extract customer info Tarpon Springs, Florida

*Consumer Comment: Following the Law

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On Februry 3, 2011, at approximately 12:30 PM, I went into the Amscot store located at 1003 East Boyer Street Tarpon Springs, Fl. I was aware that if a customer seeks to purchase a money order over $500, then Amscot requests ID and proceeds to ask the customer what the money is for. It turned out I needed the money orders for rent, but I don't owe Amscot an explanation as to why I need the money orders. Apparently there are some "anti-terrorism" statues now in place that if you buy a money order $500, then they must  request ID. I don't need government permission to pay my rent - this isn't Russia. So, I deliberately requested a money order for $499. She gave it to me, no problem. Then, I said, "I want a money order for $499" and was about to hand her the money. The employee said to me "Now I'll need your ID". I reminded her that I am not required to give ID for a money order under $500, and I left the Amscot store.

Upon calling the corporate office, a "supervisor" who would only identify herself as  "Asia" told me that they have to request ID "because of new anti-terrorism laws". I reminded here that it is unlikely that an islamic extremist is going to buy his terrorist supplies with an Amscot money order. Apparent, we Americans lack common sense. There is no happy medium - as evidenced by the recent string of cases in which innocent civilians were harassed and mistreated by the TSA. I told "Asia" that terrorists want us to live in fear, and companies like Amscot are giving them what they want.It turns out that I have years of professional anti-terrorism training. "Asia" wasn't telling me anything I don't already know. It is disturbing to know that Amscot is abusing and hiding behind these "laws" to extract information from it's customers. They are not required to request ID for a money order under $500 - end of story. Asia then proceeded to tell me that since Amscot is a "private company, we can do whatever we want". Those were her words - verbatim. It is disappointing and disturbing to see that such a large company is so proudly unethical and uncooperative. I am currently speaking with a former federal prosecutor about the prospect of seeking legal action against Amscot. I would expect better from a company that is entrusted with the personal information of hundreds of thousands of individuals. Hopefully, a formal investigation will be launched into Amscots highly questionable tactics and deceptive answers.My monthly rent is $1400. I purchased the remaining $900 in money orders from a Publix supermarket for just $1.78 - no questions, no demand for ID, no interrogation about what I will be using the money for.

This report was posted on Ripoff Report on 02/06/2011 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amscot/tarpon-springs-florida-/amscot-amscot-hides-behind-anti-terrorism-statutes-to-extract-customer-info-tarpon-spring-691512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Following the Law

AUTHOR: map2011 - (United States of America)

POSTED: Thursday, April 21, 2011

As a Financial Institution, this company has Federal Laws it has to follow in regards to Money Laundering, IRS tax evasion, etc....  How on earth can you get mad at them for doing their jobs?
If there is someone to be angry with, get MAD at the terrorists that attacked this great & 'free'
nation on Sept 11, 2001! As they are the reason that the Patriot Act was invented!
Agree it is crazy that the banks, etc have to ask where did we get our $ to purchase a money
order for our rent.... but it's not their fault..... and someone flipping out over it doesn't make
things any easier for anyone! What did they do so wrong to you? Ask for your ID?  Oh my goodness, how horrible.... are you kidding me??

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