Complaint Review: Ancestry.com - Internet
- Ancestry.com Internet United States of America
- Phone: 800-262-3787
- Web: www.ancestry.com
- Category: Personal Services
Ancestry.com Free trial scam - do not give them your card number, they will charge you, Internet
*Consumer Comment: and what do you do kenny??
*Consumer Suggestion: You are wildly exaggerating and telling half truths about this company...
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Whenever you have a free trail that charges money its not free. Ancestry.com charged my account with out my consent twice in the amount of $77.40. Back in july I checked it out (you have to get the free trail in order to check it out), thinking it was a reputable site I gave my card number, now (six months later) Im seeing charges to my account. I havent been on there site since july and then only a couple times.
There are things a site can do to make it clear (or unclear) that they are going to charge you. I have never and would never consent to recurring charges, just dont like em! This site makes it very unclear that they are going to charge you money, and judging from my calls to them I would assume that they have been through this quite a bit.
Yes, I probably should have read their 20 page terms and conditions befor I ticted it, and no, I should not given my card number without expecting to be charged. But thats what scams are all about, taking money from trusting,unsuspecting, unknowing people.
In the end I paid $154.80 for two maybe three visits to a Ancestery.com back in July 2012
Lesson learned!
This report was posted on Ripoff Report on 01/22/2013 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ancestrycom/internet/ancestrycom-free-trial-scam-do-not-give-them-your-card-number-they-will-charge-you-i-1001104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
and what do you do kenny??
AUTHOR: The Outlaw Josey Wales - (United States of America)
SUBMITTED: Tuesday, January 22, 2013
trash talk and copy and paste
#1 Consumer Suggestion
You are wildly exaggerating and telling half truths about this company...
AUTHOR: Ken - (USA)
SUBMITTED: Tuesday, January 22, 2013
There is a block on the free trial order page that says; "I have read and agree to the Terms and Conditions of Ancestry.com.
The above is a paragraph of those terms. It's included in a two page detailling of the terms YOU said YOU read before signing up. It's just about 18 pages short of the 20 pages YOU alleged.
Either you don't read/comprehend or are a real drama queen.
I have used Ancestry.com with no problems off an on for about two years. They always lived up to the terms of their agreement. It appears you aren't willing to do the same.
BTW, it makes no difference how MANY times you accessed the information, YOU did agree to the terms when YOU signed up...get a life...liar.
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