Report: #47487

Complaint Review: Ancestry.com

  • Submitted: Sat, March 01, 2003
  • Updated: Sat, March 01, 2003
  • Reported By: e williston New York
  • Ancestry.com
    360 W 4800 N
    Provo, Utah
    U.S.A.

Ancestry.com, Myfamily.com, Rootsweb.com rip-off not a trial subscription Provo Utah

Show customers why they should trust your business over your competitors...

their trial subscription isn't a trial subscription, it's a way to get your credit card and start charging you on a monthly basis, they're representitives are obviously on an incentive scheme that requires them to ignore when you cancel a subscription and they aparently have no quality control over it and according to the second representitive i spoke with they have no supervision on weekends at all.

Apparently, the corporate mantra is you have an annual subscription and will be charged until the end of the year there's nothing else i can do for you so i'm going to disconnect the call.

E
e williston, New York
U.S.A.
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This report was posted on Ripoff Report on 03/01/2003 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ancestrycom/provo-utah-84604/ancestrycom-myfamilycom-rootswebcom-rip-off-not-a-trial-subscription-provo-utah-47487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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