Report: #570049

Complaint Review: Andy Kurtzig,, Serenade Ventures LLC,JustAnswer Corp.

  • Submitted: Mon, February 15, 2010
  • Updated: Sun, February 26, 2012
  • Reported By: Richard — Roswell Georgia U.S.A.
  • Andy Kurtzig,, Serenade Ventures LLC,JustAnswer Corp.

    , California
    United States of America
  • Phone:
  • Web:
  • Category:

Andy Kurtzig -, Serenade Ventures LLC,JustAnswer Corp. No answer, no response...Do NOT count on the for ANYTHING, do NOT pay!! California

*Consumer Suggestion: 100% satisfaction policy

Show customers why they should trust your business over your competitors...

I submitted a question and paid 2 days ago.  They have not responded to my question and they have ignored all 3 of my emails asking about it. 

Do not use these people!!

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#1 Consumer Suggestion

100% satisfaction policy

AUTHOR: Herrería de Casas - (USA)

At JustAnswer, we want to ensure all customers are 100% satisfied with their experience, as such, your transaction on JustAnswer is backed by a 30-day refund policy.  Please review our Terms of Service for more details:
In the event you have not recieved a response from an Expert, we ask that you please check your MY QUESTIONS page first to see if there is a response waiting for you.  You may be surprised how often that happens. :)
To see if an Expert has replied to or answered your question, please click the following link:
If the charge occurred less than 30 days ago and you would like to request a refund, you may do so by clicking the link below. Refund requests are generally processed within 24 hours. However, it can take anywhere from 3-5 business days, depending on your bank, for your funds to be made available in your account.

To request a refund, please click the following link:
You may also contact our Customer Support team at (888) 587-8220.  Our team is available to answer your calls 24/7.
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