• Report: #1400511
Complaint Review:

Andy's Pools Inc.

  • Submitted: Sat, September 16, 2017
  • Updated: Sat, September 16, 2017

  • Reported By: Dimasin — Ponte Vedra Beach Florida USA
Andy's Pools Inc.
967 Shetter Ave Jacksonville Beach, Florida USA

Andy's Pools Inc. Refused to honor warranty, broke service contract, installed faulty equipment, overcharged for installation Jacksonville Beach Florida

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We had misfortune with hiring this unprofessional contractor to replace a pool pump and to install a new T9 salt pool system at our house. We trusted to single recommendation, but failed to check other sources. It all started with overcharging us about $200 after price was quoted, but we were naive enough to hire them to service our pool. It was a real disaster. Pool was maintained by Andy's brother who made no effort to actually pretend to work. In the matter of few weeks pool condition deteriorated. We asked to mitigate a problem, but my wife was rudely screamed at by customer service and our service contract was discontinued. To make matters worse, after 4 months pool pump is broken and Andy refused to honor his warranty which at the time of installation was 1 year. He referred us to pump manufacturer and hang up the phone. Don't trust all these glowing positive reviews on Angie's List! Be aware of this unethical contractor and hire at your own risk!


This report was posted on Ripoff Report on 09/16/2017 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/andys-pools-inc/jacksonville-beach-florida-32250/andys-pools-inc-refused-to-honor-warranty-broke-service-contract-installed-faulty-equ-1400511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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