Complaint Review: ANGL Clothing store - Sherman Oaks California
- ANGL Clothing store Fashion Square Mall Riverside Dr Sherman Oaks, California United States of America
- Phone: 818 986-8700
- Web:
- Category: Clothing Stores
ANGL Clothing store Phanuel, INC Credit card scam, no exchanges, fraud, damaged clothing, bad business policies. Sherman Oaks, California
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This company has bad policies for returning items. They say that you can exchange anything in the store, but no returns. Okay. I bought a sweater for my sis in law on 12/21/10 and when I got home to show it to my husband, he noticed that the hem was very discolored. I immediately returned the next morning with the receipt and original bag to exchange the sweater for an undamaged one. Pretty normal stuff, right? To my surprise, the clerk, who remembered me from the previous day, balked...saying that she personally checks ALL THE CLOTHING before they are put out on the sales floor and she would NEVER put something out that was damaged. I was laughing, like WHAT? I made a fuss, so she called some manager person who wasn't on site, and couldn't get a hold of her... She said she was "in the shower"...I was getting furious. I waited around the store for 30 minutes trying to get an exchange!!! No luck. So eventually I left in a huff, leaving the sweater, taking my receipt to call the credit card company.
NOW GET THIS. THIS IS THE SCAM.THE CREDIT CARD COMPANY WILL REMOVE THE CHARGE, BUT THE STORE GETS PAID ANYWAY!
FOR SOME REASON, AN "IN STORE" DISPUTE GETS PAID BY THE CARD. This is how and why the store operates this way. I WANT THEM OUT OF THE NEIGHBORHOOD MALL. Ill will and bad business practices abound in this place.!!
This report was posted on Ripoff Report on 12/22/2010 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/angl-clothing-store/sherman-oaks-california-91423/angl-clothing-store-phanuel-inc-credit-card-scam-no-exchanges-fraud-damaged-clothing-674340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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