• Report: #729646
Complaint Review:

Anne E. Mitchell designs

  • Submitted: Sun, May 15, 2011
  • Updated: Sun, July 10, 2011

  • Reported By: Irma — Olivehurst California United States of America
Anne E. Mitchell designs
1603 Aliso Dr. NE Albuquerque, New Mexico United States of America

Anne E. Mitchell designs Thief Made Famous by Unknowing Art Magazines & Guilds Albuquerque, New Mexico

*REBUTTAL Individual responds: My Response.

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Anne E. Mitchell metal, chain maille & low tech bench instructor seen widely in art magazines such as Art Jewelry, Bead & Button, Beadwork, Step by Step Wire Jewelry, Lapidary Journal, Wirework 2010 and instructor at Bead Fest Santa Fe and many bead & jewelry conferences and conventions has failed to fulfil, honor  & respond to purchases made to her directly for sterling silver jumprings.

I have emailed her countless times, filed a complaint through PayPal who handled the transaction as well as file two complaint through the BBB in Arizona where she lived at the time of the transaction and New Mexico where she moved to since my transaction. Anne E. Mitchell has stolen my money and failed to send my product that has been paid for totalling $150.97. 

Anne has received & signed a "domestic Return Receipt" of the complaint and copies of the complaint to the BBB in both Arizona & the state of New Mexico where she now resides. [continued below]....
..... She has unprofessionaly neglected to respond with any substance of proof whatsoever that she has sent my product. She has continually made excuses that she was "moving at the time", that her computer "broke down", that she "cannot locate the USPS shipping receipt"  (which she says she "always" keeps) "I had to handwrite the label so I don't have a copy of receipt", it is "tax time" and "I" don't have time to look for the proof, I am doing a show and I don't have time"..etc.  

Anne E. Mitchell is at best lying and misrepresenting herself as a business women with any iota of honesty or integrity. I have more than adequate proof of charges made to my credit card, proof of my correspondence to her via email and postal service, a signed (but yet to respond to) proof of delivery of my complaint and response from both PayPal and the BBB for Arizona & New Mexico that she goes on record as receiving the complaint. 

This thief Anne E. Mitchell continues to teach and be seen contributing to magazines, most recently Art Jewelry Vol 7 Issue 4 page 8 but cannot take seriously her responsiblity to her fellow human as to answer a demand for response from a paying craftswoman. I seriously do not recommend, advise or approve doing any business with Anne E. Mitchell because of her lackadaisical attitude towards her paying customers. 

In short Anne E. Mitchell has stolen $150.97. from me. I am a work from home business woman of two years and it is most pitiful that Anne E. Mitchell who has had more than ample opportunity to make good on something has fallen short with no apologies or adequate response whatsoever. 

Anne E. Mitchell is a thief. 

This report was posted on Ripoff Report on 05/15/2011 06:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/anne-e-mitchell-designs/albuquerque-new-mexico-87110/anne-e-mitchell-designs-thief-made-famous-by-unknowing-art-magazines-guilds-albuquerque-729646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

My Response.

AUTHOR: Anne E. MItchell - (United States of America)

I will be as kind as I can as I respond to this post.

It was Irma Preacher's amazingly poor business skills cost her $150.00. I have been doing business in this manner for almost 10 years and I do everything in my power to make sure that I fulfill my obligations.

Irma Preacher ordered rings from my site on April 19, 2010, I shipped out her order 10 days later and emailed her about that shipments delivery status. I actually remember this order due to the unique sizes of rings that she ordered.

Irma Preacher's first contact with me about her non-receipt of her order  was on January 3rd of 2011. This means that I did not receive her complaint about  this order for 8-1/2 months. That equals out to 34 weeks or even better, 238 days.

The US Postal Service only keeps tracking recedes for 6 months.

I did lose the postal receipt and that is my responsibility, I only had my visa receipt from the USPS. Had Irma Preacher contacted me with-in 6 months I may have stood a chance of tracking this package and figuring out what happened to her package.

In short, I have no way of knowing if this package was lost or was delivered to the wrong address or delivered correctly and just misplaced.

I will take full responsibility for any order that is lost IF and only IF the person that the order was shipped to keeps their end of the bargain. If Irma Preacher had contacted my or even PayPal in a timely manner her order would have been re-shipped or her money been reimbursed.

I am unable to confirm the loss of this package or track it in any manner. At best Irma's poor business skills cost her this order, I choose to believe this and not the worst thoughts that come to mind.

34 weeks to complain about the loss of an order is 10 weeks to long for me to do anything about it.

I think that 6 months is more than fair...
Sincerely, Anne E. MItchell
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