Report: #911441

Complaint Review: answering specialists

  • Submitted: Fri, July 13, 2012
  • Updated: Tue, November 13, 2012
  • Reported By: westside456 — golden Colorado United States of America
  • answering specialists

    bonners ferry, Idaho
    United States of America

answering specialists Answering Specialists is the worst service experience I have had in years! bonners ferry, Idaho

*REBUTTAL Owner of company: Unfortunate

Show customers why they should trust your business over your competitors...

Answering Specialist was a very dissapointing experience. Low quality service and very expensive when you finally try to cancel your service. Stay Away!!  The owner Tim Harlan doesn't care about you, your service or his reputation.  He just wants your money!
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This report was posted on Ripoff Report on 07/13/2012 08:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/answering-specialists/bonners-ferry-idaho-/answering-specialists-answering-specialists-is-the-worst-service-experience-i-have-had-in-911441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Unfortunate

AUTHOR: Tim - (United States of America)

Answering Specialists offers one of the highest quality services available and at a very competitive price.  We do our very best to please all of our customers.  Our service agreement simply requires a 30 day notice to discontinue service.  Each client agrees to these terms when they sign up for service.  It appears that this client wanted to cancel without giving the required notice and is angry because we didn't allow this.  The other reason that people will usually use this forum is because they are angry when they are turned over to collections for unpaid bills.

If we make a error, we are happy to own it and take corrective action.  We have a top notch customer service department who answers every inquiry.  It is not possible to please every customer and this is why make it so easy for a customer to discontinue service with only a 30 day notice.  We have thousands of customers who are very happy with the service we offer and we add additional patrons every day.  We would not experience such success if we did not satisfy our customers and their needs.  We offer a 7 day/25 call free trial so that customers can experience our service prior to commitment.  Please feel free to avail yourself of this option and see for yourself what a truly great answering service is all about.
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