ED Magedson – Founder
answers by, Select State/Province USA
answers by gateway, acer "Don't worry about it" but unable to fix no refund India
First call- We've seen this problem before, don't worry. from salesman. Similar response from first technician. After six calls told they can't do anything its my hard drive. Tried with two other hard drives on hand- Again they were wrong.
Customer service refused any refund. I'm left with a wiped out hard drive (one of their non-fixes) and out $199.99
This report was posted on Ripoff Report on 06/20/2014 09:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/answers-by/select-stateprovince/answers-by-gateway-acer-dont-worry-about-it-but-unable-to-fix-no-refund-india-1156414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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