• Report: #1068058

Complaint Review: Answersby

  • Submitted: Thu, July 18, 2013
  • Updated: Thu, July 18, 2013

  • Reported By: KPatton — Tennessee
Internet USA

Answersby Scam Internet

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 I called the company because my gateway net book would not boot up. I am somewhat technologically inclined. I know how to rest my computer to factory settings and erase all my saved files.This was not something that I wanted to do.  I paid $99.99 and transfered to technical support. It took 2 representatives and 3 hours to discover that I only wanted a data transfer from a net book that doesn't have a CD ROM.

We tried using a jump drive. When this failed, I was asked to purchase a hard disk enclosure for an additional $25. I asked for a refund. I was informed that because there was another option I was ineligible for a refund.

6 hours later and multiple offers, they were not budging on any kind of refund. $100 wasted!

This report was posted on Ripoff Report on 07/18/2013 10:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/answersby/internet/answersby-scam-internet-1068058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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