• Report: #414544
Complaint Review:

Anthem College Online - High Tech Institute

  • Submitted: Wed, January 21, 2009
  • Updated: Tue, March 10, 2009

  • Reported By:Anderson Indiana
Anthem College Online - High Tech Institute
16404 North Black Canyon Highway Phoenix, Arizona U.S.A.

Anthem College Online - High Tech Institute Online College, Anthem College, High-Tech, Fraud, Phoenix Arizona

*Author of original report: In response to Medinak

*Consumer Suggestion: Anthem College

*Consumer Suggestion: I have so much dirt on this school

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I attended anthem college-high tech institute from July 06 to Feb 08. The first few months weren't too bad even though they changed my student adviser like 3 times. After that I got a full time job that was extremely time consuming and my grades started to slip, once I quit my job, my grades went up. According to Matthew Ketcham, I guess he's the Student Services Adviser, I was on academic probation from Oct 07. Well the last student adviser I had she informed me that I WOULD be placed on academic probation if I failed the current class I was taking.

I emailed Mr. Ketcham back about they can terminate my education because I was fed up with the school. I never received any emails, phone calls, or letters saying I was on academic probation and all the student advisers I had, they never informed me. I'm sure it was in my student handbook, but I moved from California to Indiana and the last thing on my mind was making sure I had the handbook..I mean it's ridiculous! I asked what would happen to the remaining money that I borrowed from Sallie Mae and if it was possible for them to send that money back to Sallie Mae or send it to me so I can send it to Sallie Mae myself. I also asked about sending the books I had that were in perfect condition, and guess what?! The guy NEVER emailed me back!!!!

I was very upset after not hearing anything for a week so I called the financial aid services and the girl I spoke to told me that they weren't going to send the remaining money back to Sallie Mae or me, and when I asked what was going to happen to it she goes, "Oh, we're going to keep it." I was extremely upset and asked to speak to a manager, she transferred me to one and I left her a message saying I needed to speak to her about the remaining money on my loan. Guess what!? She never called me back! No surprise there, so I left several messages to different Financial Aid managers with no responses.

I even recently called them back after giving up for 4 months and I still have not got a return call. I've already contacted an attorney about this and I even talked to Sallie Mae, since I have fallen on a hardship and they informed me that no school is supposed to keep any remaining money if a student is no longer taking courses. So I have an appt tomorrow with a lawyer on what to do with this situation.

I WOULD NOT recommend this school to anyone at all! They are all liars, frauds, and only want to take your money! The courses are ridiculous and they did not help with getting a degree in Medical Billing/Coding. I was signed up with at least 10 classes to take and only 3 of them had anything to do with Medical Billing/Coding. The rest were about psychology, sociology and creative writing which have nothing to do with my choice of degree.

If anyone has been ripped off by this company, I would love to get a statement from you so I can let my attorney know and maybe we can find some justice this awful place they like to call a school.

Anderson, Indiana

This report was posted on Ripoff Report on 01/21/2009 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/anthem-college-online-high-tech-institute/phoenix-arizona-85023/anthem-college-online-high-tech-institute-online-college-anthem-college-high-tech-fra-414544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

In response to Medinak

AUTHOR: Kimberlyann - ()

Hi there!

I had completely forgotten I had written a review about Anthem College. I read your story and that is absolutely terrible what they did. Was it just the school you attended or did the whole entire company/corporation get shut down? I did my schooling online, which was based out of Phoenix, Az. I know at the time of my original report, I had received a phone call a couple of days later from Anthem stating they were wanting to resolve the issue without getting a lawyer involved. Lucky for them, I had received a phone call that morning that the lawyer I was going to see had to reschedule due to a death in the family. I remember writing a complaint to the Better Business Beaurae and that's how they finally came around to contacting me. They asked what I wanted to happen and I said I wanted the student loan money from the time I was on academic probation until they released me from attending online classes to be refunded, all of it. They said they wouldn't do that because I had used some of it for my course, and I argued back that it was their responsibility to inform students of their academics, financial aid changes, anything that were to affect them. They agreed and then offered me to go back to school and "start fresh", I said no I would not accept that because if this happened before, I'm not risking that it would happen again. They said fine, but they still refused to send all the loan money back. So we argued about 20 minutes and they finally caved and said they would send the loan money back to Sallie Mae. They said they would have it completely refunded within 10 business days and I would need to print out a statement, sign it, saying the issue had been resolved and also let the BBB know the issue had been resolved. So I told them I would do all that once the money was returned and I would call Sallie Mae in 12 business days to make sure. They agreed to those terms and the money was given back, so they did hold up to their end as did I.

In your situation, I would persue going forward with a lawyer and suing them. You could talk to your lawyer about how much to sue for and if it would be beneficial to get records of all students (local or national) and see if they were taken advantage of, if they were refused a refund, and possibly written statements. Once a figure is set and what the lawyer fees and court costs, they may just settle out of court and everyone involved will receive some financial relief. If you have email correspondence, print those out and if you could, try to record your phone calls with them. I'm not sure of how your laws are, but it's best to inform them that just for your records you will be recording the phone call. I hope you do get some type of financial relief from them, but I would work with your lawyer and see what they suggest as well as what you ultimately want. If this becomes a national thing and you need statements, I would suggest going on college review sites, forums, facebook, twitter, as much social media as possible to get as many statements. Also, if you need one from me, just comment back and I would be more than happy to help. Good luck to you.

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#2 Consumer Suggestion

Anthem College

AUTHOR: Medinak - ()


I agree with you completely that Anthem College is a complete and total rip off/scam. I attended Anthem College in Brookfield, WI from March 31, 2014 to August 22nd, 2014 for Medical Assisiting Associate Degree. I paid 1,500 every month for the financial aid and that was WELL over what I should have been paying. The minimum payments were to be $80 a month.The loan company I had to go through was Eclipse Loans and that was what financial aid had set up. We were told in June that the school would potentially be closing on September 15th, 2014 and they would find different solutions for us. Well out of no where comes August 21st, we were told today is your last day of school and that the 22nd would be the last day the building would be opened. As this was all going on, I put my time and effort into trying to find a way to get my money back. Well I found a way to get my money back, Anthem College has a refund policy specifically stating I have every right to get every dollar back I put into my schooling. When I brought this up to different staff at my school they said no it doesnt apply so I contacted the corporate offices and the help number. Corporate well wouldnt answer any calls because of the fact they knew people were pissed off. But the help line told me I was right and can get my money back. So I brought it up to Megan Carannza and Jarvis Racine, the two in charge at my school and they kept saying no thats not right. I then went and contacted SEVERAL lawyers about  this and I was told I do have every right to go and sue them for my money back and for other expenses that went into my schooling. I sent a demand letter to the head financial aid advisor at corporate who went and forwarded my letter to the schools lawyer. Anthem Colleges lawyer tried to talk me out of wanting to sue the school and saying how I was wrong the whole time. At this point I would like ANYONES and EVERYONES advice on what to do and if they are in a similar situation to reply to my post so I can put all of this information together and show Anthem college who indeed is right!! By the way, A lot of people at the corporate office had their jobs terminiated... If this college knew they had financial issues they should have NOT accepted so many students and crushed our hopes and desires into succeeding and finding a career in the field we want!

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#3 Consumer Suggestion

I have so much dirt on this school

AUTHOR: Chauncey - (U.S.A.)

I have enough dirt on this school to bring down their entire corporation, and am procedding against them before the Arizona state board for post secondary education. I would love to provide a statement to your attorney. my email is (((ROR redacted)))

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