Anthem Purchased insurance I can't use; deceptive practices Internet

Anthem told my family and I that we would be able to see providers we had previously seen, and would be covered by facilities close to our home (I live in a populated area with many amenities, hospitals, etc) before we purchased our private health insurance PPO. Once we signed up and paid, we were informed that their website is inaccurate, and were given a new list. The physicians that accept this plan are not actually on the list, and we can't even see an urgent care within a half hour from our home- and again, I live in an area walking distance from tons of hospitals.

We basically are paying for a plan we can't use, and Anthem lied to us. We would probably have been better off paying out of pocket, and just paying the 'no health insurance' fine. Additionally, they will not let us upgrade our plan out of the Covered California plan, because we would have had to have been locked in before 2010. So, we are stuck on a socialized plan that is useless to us and can't change. The cutomer service was incredibly helpful and apologetic, and they have been dealing with this a lot, but we are still stuck with them.