Antioch Toyota rip-off victimized many consumers Antioch California

Antioch Toyota Let me down .....

My 1994 Toyota 4Runner's engine blew up in 1996. Toyota replaced the engine uner the warranty. At the time I was fairly happy with Toyota. I requested that they pay for the rental vehicle, but that was denied. Still I was glad that they were honoring the warranty.

Recently, January 2003, the thermostat started going very high at iregular intervals. I took the truck to my local mechanic. He told me that there was a leak in the head gasket. I found that hard to believe since the engine had been replaced. I thought that head gaskets generally do not go bad with regular maintance.

When I contacted Antioch Toyota the service person told me that my truck had already been "updated" so I was not eligible for the head gasket to be replaced at their expense. Later I contacted customer assistance and was told that my VIN was not part of the "recall". I would guess that this is because my truck had been "updated". Here I am stuck with a truck that has little or no value. I am absolutely disgusted.

I had bought a Toyota for their reliability, and now I have a junker. I will never buy another Toyota product, and I will actively tell everyone I know to do the same.

We need to stand up against Toyota, and tell them that we are not happy. The power of all of us will make more of a difference when we stand together.

Lars
Concord, California
U.S.A.