Report: #1155637

Complaint Review: AOL

  • Submitted: Wed, June 18, 2014
  • Updated: Wed, June 18, 2014
  • Reported By: Highly Dissappointed in Va — Virginia Beach Virginia
  • AOL

    Internet
    USA

AOL Refused to refund reoccurring caharges after reapeated attempts to cancel paid account Internet

Show customers why they should trust your business over your competitors...

Aol refused to refund reoccurring monthly charges after repeated attempts to cancel billing on their website and requesting cancellation on the phone. Had to cancel my debit card to change my debit card number so that AOL could not keep billing me and debiting my bank account. After 10 ten years of being a paying customer, no need to pay for same services that are now free with other internet providers and with Aol. I recall a 60 Minutes story that depicted same issue, so evidently, nothing has chnage in AOL 's corporate culture. Its a shame that a company contiues to try to rip off long term customers with these types of stall, and refusal tactics. Thank God for being able to "refute" credit or debit card charges, but still an big inconvenence for me !  Just say NO to AOL !!      

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/18/2014 05:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/aol/internet/aol-refused-to-refund-reoccurring-caharges-after-reapeated-attempts-to-cancel-paid-accou-1155637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.