Complaint Review: AOL - Nationwide
- AOL AOL.com Nationwide U.S.A.
- Phone: 800-827-6364
- Web:
- Category: Internet Services
AOL billed my credit card for services I did not want, months after I told them I didn't want it. Ripoff New York New York
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought and received my Dell Computer System after June 19, 2006. With the system came a "free" 6 month trial for AOL.
I tried the AOL for a very limited time & not caring for the service, I notified them by the end of September 2006 that I did not want it.
Today I received a bill on my charge card for Dec. 25, 2006 that I didn't recognize. I called my credit card company & the charge was for AOL service for December & that there was another charge for this month, Jan. 2007. I am arguing these charges.
I called AOL & after an extremely annoying session with an automated system, finally got to speak with a human. The person was nice, took the info but did not address the fact that I had cancelled AOL within the 6 month "free" trial period. The next thing after being put on hold, an automated voice came on to give me a cancellation confirmation number, stating that it becomes active today----Yet I stopped it months ago.
I have since heard that this seems to be a common happening with AOL.
Peg
Prospect, Connecticut
U.S.A.
This report was posted on Ripoff Report on 01/26/2007 04:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/nationwide/aol-billed-my-credit-card-for-services-i-did-not-want-months-after-i-told-them-i-didnt-w-232909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.