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Report: #234969

Complaint Review: AP9*GALLERIAUSA - Omaha Nebraska

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  • Reported By: Knoxville Tennessee
  • Author Confirmed What's this?
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  • AP9*GALLERIAUSA 9500 West Dodge Omaha, Nebraska U.S.A.

AP9*GALLERIAUSA Ripoff fraudulent billing claiming customer agreed to trial membership which converted to monthly billing Omaha Nebraska

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I discovered that my Visa account was being charged monthly by AP9*GalleriaUSA. When I called, the agents said I had verbally agreed to a one-month trial for some sort of discount shopping membership when I called in response to an infomercial (which is apparently how they got my credit card number). I do not recall agreeing to this trial membership and they could not even tell me the company I called regarding the infomercial. I never received anything in the mail describing the benefits of membership. I demanded they refund money; they refused.

After three nasty telephone calls by me, they finally agreed to credit my account for two months' membership fee of $18.95 each. Their argument: I could have called to cancel at any time but did not. My argument: I never agreed to the membership and never received confirmation of membership or materials concerning membership. This was a sham!

Lois
Knoxville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 02/07/2007 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ap9galleriausa/omaha-nebraska-68114/ap9galleriausa-ripoff-fraudulent-billing-claiming-customer-agreed-to-trial-membership-whi-234969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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