EasyCare - John Sutherland - Steve McRae - Dan Judd, Corey Reynolds - Fred Bean's Of Doylestown - APCO - Easycare Vehicle Service Contracts ripoff should change their name to "We make it as difficult as possible and could care less" Atlanta Georgia

On 4/1/2003 I purchased a 2000 pontiac sunfire from Fred Beans of Limerick pa. and the sales rep Gary Black highly suggested a warranty from Easycare.

I proceeded to purchase what I thought was a 48 month warranty or 100,000 additional miles whichever came first. The warranty price was $2,189 plus tax but at least I had peace of mind.

(After careful review of the warranty at a later date I was shocked to find out that the warranty only covered the vehicle until the actual odometer reached 100,000 miles. Since I bought the car with 56,000 miles on it I realized that i was only covered for 44,000 more miles. That comes out to paying 5 cents for every mile driven. This is a very deceiving practice but this is not why I gotted Ripped Off.)

Hearing a knocking sound from my engine in June of 2004 I though it best to take my care to the closest dealer to my house. The mechanic took the engine apart and informed EASYCARE that the vehicle would need a new engine. It took EASYCARE 1 week to send out Inspector Corey Reynolds. Corey's opinion was catastrophic failure of the rod bearings with sub-damage due to lack of lubrication. (Corey your report states Automatic Transmission and it's actually a manual so you can correct your report.

I check my oil regularly with every gas-fill and have been very diligent in oil changes etc. My last oil change was 2,500 miles earlier and I never had an oil light go on but Easycare concluded that the incident was due to lack of oil. They suggested I go after the last company that changed my oil for failure to tighten the filter.

That is where the Easy part comes in I guess as from that point on I was easily dismissed.

Gary Black insisted he was not allowed to call the warranty company but agreed that we had been done a diservice as thier may have been many reasons for a loss of oil due to Engine failure.

I know owe $10,000 on a car that needs at least $5,000 worth of work. The wholesale value on the car is around $6,000.

I have 3 years of payments to make and do not have access to a car but 1 thing is for sure EASYCARE could CARELESS.

Thanks for giving me a voice

Heidi
West Chester, Pennsylvania
U.S.A.