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Report: #848053

Complaint Review: Apex Jewels - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Ivona — Kyiv Ukraine
  • Author Confirmed What's this?
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  • Apex Jewels 5644 Westheimer Rd #660 Houston, Texas United States of America

Apex Jewels I ordered a golden ring with diamonds and paid for it 188$ by credit card Visa as of 11 January 2012. I received an item from http://www.apexjewels.com of 28 February 2012 that does not match the sell Houston, Texas

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I ordered a golden ring with diamonds and paid for it 188$ by credit card Visa as of 11 January 2012. I received an item from apexjewels.com of 28 February 2012 that does not match the seller's description. I ordered a ring with the width of 3.5 mm but I received a ring with the width of 2 mm. One stone in this ring was damaged. The price of the ring with the width of 2 mm is sufficiently lower than the ring with the width of 3.5 mm. I ordered this ring through official site of this seller.

I have sent this ring back to the address stated by the seller. According the tracking number, this ring was delivered to the seller by USPS.com as of the 10-th of February 2012.

But the seller wrote to me: We are not yet still showing the receipt of the return. I still didnt receive the refund. I have copies of email conversation with this seller, payment receipt which confirms that I paid for the ring as of 11 january 2012, and tracking number  to track that I sent by USPS post the ring to Apex J 

This report was posted on Ripoff Report on 03/03/2012 06:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/apex-jewels/houston-texas-tx-77056/apex-jewels-i-ordered-a-golden-ring-with-diamonds-and-paid-for-it-188-by-credit-card-vis-848053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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