Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #247894

Complaint Review: Apollo Van Lines, Apollo Movers, Apollo Moving - Glendale Colorado

  • Submitted:
  • Updated:
  • Reported By: Evergreen Colorado
  • Author Confirmed What's this?
  • Why?
  • Apollo Van Lines, Apollo Movers, Apollo Moving 71-20 80th Street Glendale, Colorado U.S.A.

Apollo Van Lines, Apollo Movers, Apollo Moving Once the moving truck is packed, they doubled the price, asked for a bribe to lower it; the owner refused to honor estimate or document square footage. Glendale Colorado(Queens) New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

DON'T TRUST APOLLO VAN LINES! I chose them because of an impressive package filled with positive references. But they shamelessly use those to take advantage of at least a certain percentage of customers.

When our goods were loaded onto the moving van, I was presented with a bill 50% higher than the estimate. The estimate was around $2800, and the bill was $4200.

I expressed my surprise at the bill to the foreman. The owner was out of the country, and unreachable. The foreman, "if you help me, I'll help you, do you know what I mean?" I said I wasn't sure what he meant, and he told me that if we gave him a bigger tip he would adjust the bill. So I him $30 and he lowered the bill by $400. He was totally casual about this, obviously not the first time he'd done it.

The owner of Apollo Van Lines, Edna Selzer, acknowledged by phone that the foreman who extracted a bribe from us to lower the amount of the bill had elicited complaints about overcharging before from other customers. She didn't seem surprised, but was apologetic and told me that we were probably due a refund of at least $600-700.

After a few weeks of sending repeated e-mails and phone calls asking for documentation of the actual volume from the actual trucking company (Apollo pays other truck lines to actually move things outside of the NY area), I told Ms. Selzer that I would be disputing the payment with VISA, and this finally got me an e-mail with a very brief excuse. She claimed to have mailed a check for her offered amount of $400 but I never received anything in the mail from Apollo.

Although I paid by credit card, VISA wouldn't back me up when Apollo re-billed my disputed amount. Since, when the truck was full of all my worldly belongings and the buyers were coming to take possession of my apartment a few hours later, and I was (conveniently for them) unable to reach anyone at the office when the foreman extorted us, at the time there was really no choice other than to sign the bill. This is how unscrupulous movers ding you.

Rona
Evergreen, Colorado
U.S.A.

This report was posted on Ripoff Report on 05/09/2007 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/apollo-van-lines-apollo-movers-apollo-moving/glendale-colorado-11385/apollo-van-lines-apollo-movers-apollo-moving-once-the-moving-truck-is-packed-they-doubl-247894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now