• Report: #1047871
Complaint Review:

Apple Vacations Consumer Group

  • Submitted: Thu, May 02, 2013
  • Updated: Thu, May 02, 2013

  • Reported By: Brian — Washington Dist of Columbia
Apple Vacations Consumer Group
7 Campus Boulevard Newtown Square, Pennsylvania USA

Apple Vacations Consumer Group Refuse to adhere to their own Fair Trade Contract which states: If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change it is considered a new booking. I canceled my reservation within the 40-31 day cancellation policy and they refused to Newtown Square Pennsylvania

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Refuse to adhere to their own Fair Trade Contract which states:    If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change it is considered a new booking.  I canceled my reservation within the 40-31 day cancellation policy and they refused to refund my money and distributed my funds to the other people going on trip.  They told me that even though I paid them directly for a trip I would have to go after the other travelers for compensation.  This is not stated in their policy.  They refuse to refund $1,145. 


This report was posted on Ripoff Report on 05/02/2013 01:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/apple-vacations-consumer-group/newtown-square-pennsylvania-19073/apple-vacations-consumer-group-refuse-to-adhere-to-their-own-fair-trade-contract-which-s-1047871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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