• Report: #1126572
Complaint Review:

Appliance Connection

  • Submitted: Tue, February 25, 2014
  • Updated: Tue, February 25, 2014

  • Reported By: Jeff orput — Rockford Illinois
Appliance Connection
, Select State/Province USA

Appliances Connection AC lied about washer order status to avoid refund, then deducted 20% from credit card refund when they eventually relented. Smart Alec customer service, whined about the weather New York New York

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Ordered a whirlpool duet washer after researching washer in consumer reports.   selected Appliances Connectionw without research from 3 shopping locations listed by CR.

had I done any research at all I'd have seen multiple rip jobs on AC.  My experience mirrored these complaints:   Significant deal changing terms in the contract I received after the full amount was deducted from my account.   I was lied to when canceling. My order, being told not once, but 3 times, that the washer had been shipped.

i badgered AC until the order was cancelled and a credit was issued- minus a10% re-stocking fee and $.75/lb shipping cancellation fee.  AC is just not reputable and I agree with numerous  complaints on this and other sites.



This report was posted on Ripoff Report on 02/25/2014 09:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/appliance-connection/select-stateprovince/appliances-connection-ac-lied-about-washer-order-status-to-avoid-refund-then-deducted-20-1126572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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