Apria Health Care ripoff Fort Worth Texas Nationwide

As Apria is on my Insurance providers, preferred provider list, my equipment order was sent to them on June 30th 2006. On July 17th, when I had not heard anything, I contacted my doctor and the study center, who then gave me the Apria toll free number, when I called them, I was told my machine is listed as ready for pickup. No one called me to schedule a fitting so I could pick it up. I left 2 messages the same day and never received a return call. I left another message this morning and still have not received a call back. I was told by the sleep study center that Apria does this too all its patients with insurance from the same company I am covered by.

I have filed a complaint with my Insurance Company.
My need for Home Medical equipment is not a life or death issue, but it sure makes me wonder what happens to people who have life threatening issues with the same insurance.

Laurie
Haslet, Texas
U.S.A.