APX Alarm REVIEW: Customers feel safe, confident, and secure when doing business with APX Alarm. APX Alarm's commitment to client satisfaction, exceptional customer experiences. APX Alarm is committed to resolving complaints and answer questions of all types. Customer feedback matters! Provo Utah

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*UPDATE: APX Alarm recognized by Ripoff Report Verified as a Safe Business Service.

Thank you for your honesty and obvious high personal code of ethics. Your parents should be proud of you, as you should be of yourself.
My wife and I both fell for the salesmans line of crap. He was VERY good at the art of deception.

In my case, if you haven't read it yet, APX simply couldn't install the Vista system which was supposed to be able to handle all of my homes pre-existing hardwired sensors and switches. To tell you the truth, I don't think a Vista panel even exists!

I'm not saying I want out of a legal contract because I have buyers remorse. I AM saying I do NOT like being lied to and deceived. The price isn't too bad so it isn't that either. I wanted what the system I worked out with the salesman BEFORE I signed a contract.

If you have inside information that can help people; start typing. There's plenty of room in the forms on this site to say as much as you need to.

Thanks for taking the time to let us know not EVERYONE in that company is a lying POS. Good luck with college and your future young man.

Greg
Kenosha, WI

Well...I haven't heard any suggestions or reply since you were sick. I am now with the collection agency. They keep calling and calling. I guess this won't go away for years to come and they will scar my perfect credit. It certainly would have been nice to have gotten some kind of info from you for what I have supplied you with.

Please help me out with the advise. I really need it. I have been waiting so patiently and so much time as passed.

Do you have any information for me yet?

First of all, I am not for or against Apx and the way business is done there. However, I am from Utah and know the industry real well. I do not work for Apx.
Apx and other alarm companies are doing a great thing. Alarm systems are a huge value to your home and to your family.

Thanks to the yuppie who claims to have all the answers. All this guy is doing is leading ya'll on. And making his company look terrible in the mean time. He is promising you to help you and then no follow through. This would just be something else to moan and whine about when it comes time to pay the bill.

If you want something done, figure it out. Do what any other smart consumer would do. Research and negotiate.

I sympathize with some of your situations, however, please keep in mind, you didn't have to buy from anyone. No one forced you to sign a contract, and get your alarm system installed.

You had three business days to cancel. Why didn't you do it then? If a rep promised you the world why wouldn't you have recorded it on the signed contract. If you fell victim it was most likely because you weren't on your "A" game, paying attention to details. When a sales person, where ever and whom ever sales you something they expect you miss details. Unfortunatly that is the way economics work. You the consumer are responsible for asking questions, getting facts, getting promises in writing.

The lot of the guys selling have an enormous amount of integrity and would most likely help if asked. I am not going to promise you anything and I certainly am not going to take "on your case", I will offer this wisdom though,

If it sounds to good to be true, get it in writing. Every detail, every fact, every question and answer. These guys knock doors and have the time to sit down and be completly honest, if not, and he seems rushed, rush him out of your house.

Don't be fooled by empty promises, take the reigns in your hand and control your own wagon.

First of all, I am not for or against Apx and the way business is done there. However, I am from Utah and know the industry real well. I do not work for Apx.
Apx and other alarm companies are doing a great thing. Alarm systems are a huge value to your home and to your family.

Thanks to the yuppie who claims to have all the answers. All this guy is doing is leading ya'll on. And making his company look terrible in the mean time. He is promising you to help you and then no follow through. This would just be something else to moan and whine about when it comes time to pay the bill.

If you want something done, figure it out. Do what any other smart consumer would do. Research and negotiate.

I sympathize with some of your situations, however, please keep in mind, you didn't have to buy from anyone. No one forced you to sign a contract, and get your alarm system installed.

You had three business days to cancel. Why didn't you do it then? If a rep promised you the world why wouldn't you have recorded it on the signed contract. If you fell victim it was most likely because you weren't on your "A" game, paying attention to details. When a sales person, where ever and whom ever sales you something they expect you miss details. Unfortunatly that is the way economics work. You the consumer are responsible for asking questions, getting facts, getting promises in writing.

The lot of the guys selling have an enormous amount of integrity and would most likely help if asked. I am not going to promise you anything and I certainly am not going to take "on your case", I will offer this wisdom though,

If it sounds to good to be true, get it in writing. Every detail, every fact, every question and answer. These guys knock doors and have the time to sit down and be completly honest, if not, and he seems rushed, rush him out of your house.

Don't be fooled by empty promises, take the reigns in your hand and control your own wagon.

First of all, I am not for or against Apx and the way business is done there. However, I am from Utah and know the industry real well. I do not work for Apx.
Apx and other alarm companies are doing a great thing. Alarm systems are a huge value to your home and to your family.

Thanks to the yuppie who claims to have all the answers. All this guy is doing is leading ya'll on. And making his company look terrible in the mean time. He is promising you to help you and then no follow through. This would just be something else to moan and whine about when it comes time to pay the bill.

If you want something done, figure it out. Do what any other smart consumer would do. Research and negotiate.

I sympathize with some of your situations, however, please keep in mind, you didn't have to buy from anyone. No one forced you to sign a contract, and get your alarm system installed.

You had three business days to cancel. Why didn't you do it then? If a rep promised you the world why wouldn't you have recorded it on the signed contract. If you fell victim it was most likely because you weren't on your "A" game, paying attention to details. When a sales person, where ever and whom ever sales you something they expect you miss details. Unfortunatly that is the way economics work. You the consumer are responsible for asking questions, getting facts, getting promises in writing.

The lot of the guys selling have an enormous amount of integrity and would most likely help if asked. I am not going to promise you anything and I certainly am not going to take "on your case", I will offer this wisdom though,

If it sounds to good to be true, get it in writing. Every detail, every fact, every question and answer. These guys knock doors and have the time to sit down and be completly honest, if not, and he seems rushed, rush him out of your house.

Don't be fooled by empty promises, take the reigns in your hand and control your own wagon.

First of all, I am not for or against Apx and the way business is done there. However, I am from Utah and know the industry real well. I do not work for Apx.
Apx and other alarm companies are doing a great thing. Alarm systems are a huge value to your home and to your family.

Thanks to the yuppie who claims to have all the answers. All this guy is doing is leading ya'll on. And making his company look terrible in the mean time. He is promising you to help you and then no follow through. This would just be something else to moan and whine about when it comes time to pay the bill.

If you want something done, figure it out. Do what any other smart consumer would do. Research and negotiate.

I sympathize with some of your situations, however, please keep in mind, you didn't have to buy from anyone. No one forced you to sign a contract, and get your alarm system installed.

You had three business days to cancel. Why didn't you do it then? If a rep promised you the world why wouldn't you have recorded it on the signed contract. If you fell victim it was most likely because you weren't on your "A" game, paying attention to details. When a sales person, where ever and whom ever sales you something they expect you miss details. Unfortunatly that is the way economics work. You the consumer are responsible for asking questions, getting facts, getting promises in writing.

The lot of the guys selling have an enormous amount of integrity and would most likely help if asked. I am not going to promise you anything and I certainly am not going to take "on your case", I will offer this wisdom though,

If it sounds to good to be true, get it in writing. Every detail, every fact, every question and answer. These guys knock doors and have the time to sit down and be completly honest, if not, and he seems rushed, rush him out of your house.

Don't be fooled by empty promises, take the reigns in your hand and control your own wagon.

Hi, Still waiting, anxiously now, for your response. Hope you did well on your exams! Hoping to hear from you soon, as I am bombarded with calls from this company.

Thanks for the update and glad to hear that you are feeling better. Good luck on the exams!!!

I have been feeling a bit better but I have been hit hard with finals at school. So sorry to keep you waiting. I will be in the clear on the 20th, so hopefully by then I can have some good stuff for ya.

Knowitall

Still waiting to hear back from you. Thanks!

They have done nothing but lie to me from the beginning!!!! I am so fed up with them!!!

Thanks!! Hope you fell better. I'll wait patiently!

I'm still pretty ill, but will get back to you very soon. I was able to look up your info, have a few ideas.

Knowitall

Hi, Ok the rep is Kurtis Badger, my system was installed 7/5/07 and the last 4 #'s are 8818, strange street name. I have called and called the rep and he won't return my calls. He did indicate to me that he going for the "gold" in sales(not exact words). I told him over and over again that I was not working and that I have a little daughter to raise. He just kept pushing and pushing and he told me that he would pay the first 3 months and that maybe I would have a job by then to continue paying. He sent 1 money order and it was late. Never sent the other 2. He said it was worth it to him to do this for me to get the sale. I was hoping to have a job to continue. He knew all along what was going to happen, but his money and position was the priority. That worm better get what he has coming to him...bad things happens to bad people. Unfortunately, I'll never know what does happen. At least I am a believer. He said I would be able to cancel and all the lies that I have read on other reports. I know that doesn't account for much, but it happened. When I spoke to Mr. Gomez (super) I told him I want to make payment arrangements because I couldn't afford it any longer he said it couldn't be done to pay full amount and that I would only be able to talk to the payment dept. I am trying to sell my house and I don't live in it. He said I couldn't speak to anyone else and that I would probably be charged another $1500 and if I didn't pay it would go to collections, which I'm sure it is more by what I have read on other postings. I told him I have a little girl to raise and he said "don't play the sympathy card with me". From what I read they tape every conversation. I hope you can hear for yourself as I pleaded with him and how he treated me back. Then I made another call a few minutes later to make arrangements to give back the equip. and he said to just throw it away. It added up to about $1800. I just want this monkey off my back. This alarm doesn't even work properly either. I'm so angry! I'll NEVER do anything this stupid as long as I live. Thanks so much for your time!!

Hi, Ok the rep is Kurtis Badger, my system was installed 7/5/07 and the last 4 #'s are 8818, strange street name. I have called and called the rep and he won't return my calls. He did indicate to me that he going for the "gold" in sales(not exact words). I told him over and over again that I was not working and that I have a little daughter to raise. He just kept pushing and pushing and he told me that he would pay the first 3 months and that maybe I would have a job by then to continue paying. He sent 1 money order and it was late. Never sent the other 2. He said it was worth it to him to do this for me to get the sale. I was hoping to have a job to continue. He knew all along what was going to happen, but his money and position was the priority. That worm better get what he has coming to him...bad things happens to bad people. Unfortunately, I'll never know what does happen. At least I am a believer. He said I would be able to cancel and all the lies that I have read on other reports. I know that doesn't account for much, but it happened. When I spoke to Mr. Gomez (super) I told him I want to make payment arrangements because I couldn't afford it any longer he said it couldn't be done to pay full amount and that I would only be able to talk to the payment dept. I am trying to sell my house and I don't live in it. He said I couldn't speak to anyone else and that I would probably be charged another $1500 and if I didn't pay it would go to collections, which I'm sure it is more by what I have read on other postings. I told him I have a little girl to raise and he said "don't play the sympathy card with me". From what I read they tape every conversation. I hope you can hear for yourself as I pleaded with him and how he treated me back. Then I made another call a few minutes later to make arrangements to give back the equip. and he said to just throw it away. It added up to about $1800. I just want this monkey off my back. This alarm doesn't even work properly either. I'm so angry! I'll NEVER do anything this stupid as long as I live. Thanks so much for your time!!

Hi, Ok the rep is Kurtis Badger, my system was installed 7/5/07 and the last 4 #'s are 8818, strange street name. I have called and called the rep and he won't return my calls. He did indicate to me that he going for the "gold" in sales(not exact words). I told him over and over again that I was not working and that I have a little daughter to raise. He just kept pushing and pushing and he told me that he would pay the first 3 months and that maybe I would have a job by then to continue paying. He sent 1 money order and it was late. Never sent the other 2. He said it was worth it to him to do this for me to get the sale. I was hoping to have a job to continue. He knew all along what was going to happen, but his money and position was the priority. That worm better get what he has coming to him...bad things happens to bad people. Unfortunately, I'll never know what does happen. At least I am a believer. He said I would be able to cancel and all the lies that I have read on other reports. I know that doesn't account for much, but it happened. When I spoke to Mr. Gomez (super) I told him I want to make payment arrangements because I couldn't afford it any longer he said it couldn't be done to pay full amount and that I would only be able to talk to the payment dept. I am trying to sell my house and I don't live in it. He said I couldn't speak to anyone else and that I would probably be charged another $1500 and if I didn't pay it would go to collections, which I'm sure it is more by what I have read on other postings. I told him I have a little girl to raise and he said "don't play the sympathy card with me". From what I read they tape every conversation. I hope you can hear for yourself as I pleaded with him and how he treated me back. Then I made another call a few minutes later to make arrangements to give back the equip. and he said to just throw it away. It added up to about $1800. I just want this monkey off my back. This alarm doesn't even work properly either. I'm so angry! I'll NEVER do anything this stupid as long as I live. Thanks so much for your time!!

unfortunately it won't matter that there wasn't a permit obtained for your area. i'm not sure what you mean by "i got my alarm back on..." can you explain what happened just a little bit. if there was something not done according to procedure we might have something. if you can give me the day you were set up (sold), the last 4 digits of your land line phone number (or if you have a cell unit installed since there is no home phone, the primary cell number used), and just the initials of the account holder, i can look things up on my own. also, the sales rep's name would be great. just a last name would be okay. good chance we can get things figured out for ya.

Knowitall

I got my alarm back on July 5th 2007. I'm now 3 months behind in payment. I need to know what I can do to get out of this contract. I have checked with the city of Lincoln Park and Apx did NOT aquire a permit to solicite door to door. Thanks

go ahead and list your questions and i'll do my best to answer them.

Knowitall

I have read you story about Apx Alarm and would like the help that you offered. Could you please help? Thanks in advance!