Complaint Review: archivefee.com - San Antonio Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- archivefee.com San Antonio, Texas United States of America
- Phone: 866-434-4253
- Web: archivefee.com
- Category: Consumer Services
archivefee.com myinfobill.com. Under multiple names this organization searches public records for death, marriage, criminal, civil, et al records San Antonio, Texas
*REBUTTAL Owner of company: 2nd Response to Atlanta
*Author of original report: myinfobill withholds refund
*REBUTTAL Owner of company: ArchiveFee.com Response
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This is a scam. They offer to search records for $1.00 but invariabally charge unsuspecting consumers $19.95 and, in some cases, $200.00. They are very difficult to hunt down in terms of an address or phone number. I demaned a refund three times and, of course they promised me one, but it never materialized. I called my bank and they have never seen anything amounting to a refund. The bank tried to contact them but informed that that the phone number they listed was no longer valid.
After finding multitudes of others being scammed I did some research and found the name of the company appearing on my credit card "myinfobill.com" and a phone number 866-434-4253. I also found an IP address: 69.20.95.4 and a home address of San Antonio Texas.
This report was posted on Ripoff Report on 01/16/2013 07:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/archivefeecom/san-antonio-texas-/archivefeecom-myinfobillcom-under-multiple-names-this-organization-searches-public-reco-998154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#3 REBUTTAL Owner of company
2nd Response to Atlanta
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Thursday, January 31, 2013
I apologize again for your dissatisfaction with our company. Again please contact me and we can work this out. I want to ensure you get refunded and the charges stop.
Thank you,
Customer Service Manager
josh@archivefee.com
#2 Author of original report
myinfobill withholds refund
AUTHOR: Atlantan - (United States of America)
SUBMITTED: Thursday, January 31, 2013
In spite of many promises for a refund since Januiary 9th and one including in a rebuttal herein I have not received a refund. I have sent these people a copy of credit card statement which clearly shows the charges and NO REFUND.
This organization is very large and I have found a Denver address. I am writing the Georgia Attorney General and I wonder if there are other consumers with personal experience who are interested in taking legal action against this organization. There are ample complaints on this site and others to justify action. The story is always the same: no authorization for recurring charges of at least $19.95. This is looking like fraudulent activity to me.
#1 REBUTTAL Owner of company
ArchiveFee.com Response
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Monday, January 28, 2013
Dear Atlantan,
Please email josh@archivefee.com for an immediate response regarding a refund request. I apologize for any inconvenience and I would like to fix this situation for you.
Thank you,
Josh F.
Customer Service Manager
Related Reports
09:14 AM
01:08 PM
01:07 PM
10:39 AM
03:11 PM
07:54 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
