Complaint Review: Aria Domain - Internet
- Aria Domain ariadomain.com Internet United States of America
- Phone: unknown
- Web:
- Category: Internet Services
Aria Domain - Ariadomain.com Their website is almost completely non-functional. No service, no support, no contact information, no service tickets, unable to renew my domain. Emails returned as undeliverable. Internet
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I have been with Aria Domain, who manages my domain name, since 2004. Their service has been getting steadily worse each year and as of 8/13/09, their website is almost completely non-working. They do not have any contact information posted on their website and I have been completely unable to contact anyone from their company.
I received an email from them on 8/21/09 stating that my domain was being canceled on 8/31/09. The email also stated that I would have to pay a $70.00 fee to restore my domain if it was deleted. I logged in to my account an attempted to renew my domain and their credit card service denied any and all attempts to make a payment. I tried three different cards and had not luck.
I then attempted to send them an email. I could not find an email address on their website, so I replied to the address which was in their email to me. Every attempt to contact them was returned as undeliverable. I attempted to submit a service ticket and that system was no longer working. I finally found that they were managed by Planet Domain, in Australia, and contact them. Their support person did reply to me with an offer of assistance.
I am going to attempt to transfer my domain name management to another provider, but I am unable to contact anyone from Aria Domain to facilitate this. As of 8/13/09, I am still unable to renew my domain.
This report was posted on Ripoff Report on 08/13/2009 06:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aria-domain/internet/aria-domain-ariadomaincom-their-website-is-almost-completely-non-functional-no-servic-479173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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