• Report: #833164
Complaint Review:

Around the Clock USA

  • Submitted: Thu, February 02, 2012
  • Updated: Sun, February 19, 2012

  • Reported By: sick of slick — anytown Other USA
Around the Clock USA
8421 S Orange Blosson Trail # 240 orlando, Florida United States of America

Around the Clock USA dba ATC Illegal Drivers - No valid license, No Insurance - Fraud!!!! orlando, Florida

*REBUTTAL Owner of company: Is always good to be the best but:

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Sergio Villalobos, Owner of Around the clock transport is a fake and a fraud.  He has an impressive website with text that is well-worded and pictures that create the ambiance of well-to-do tourist transport service in Orlando. But it is all an illusion.  Sergio Villalobos has been forcing  illegal drivers to go on transports and airport pick ups with no insurance and expired tags - which could bring terrible repercussions to the unprepared drivers.  Many of these drivers and scared and intimidated and with small children to feed....they will take just about any kind of abuse.  Sergio Villalobos has not had any insurance for the past 3 months, yet he is on the list of approved transport agents for the Orlando International Airport.  How is that you say?  Good question.  He was already reported to the office in the Airport that deals with these issues but nothing has happened yet.  Sergio Villalobos allegedly sent an e-mail that told his driver's that all is well and they are now insured.  Okay, really?  Then why will he not provide the name of his insurance company in order to verify that he does indeed have insurance?  This is a serious safety violation in that in the event of an accident....how will the victims fare with no insurance to protect them?  Can one imagine an accident where a life is lost...I shudder to think.  Put these miscreants in their place.  Call and demand that he provide proof of insurance.  

Around the Clock website also claims prestigious awards for excellence in service.  These are awards that are bought and paid for.  The same organization that provides these awards is the same company that has come under such scrutiny for being frauds in many online consumer reports blogs. THis one in particular stands out:

 09-12-2009, 02:20 AMOnGuard Consumer Advocate Join Date: Nov 2007Posts: 7US Commerce AssociationBusiness Owners - be on the alert for an email that originates from "US Commerce Association" (USCA) info@us-commerce-assoc.com that reads as follows:

In recognition of your achievement, a 2009 Best of [Name of City] Award has been designed for display at your place of business. You may arrange to have your award sent directly to [Name of Business] by following the simple steps on the 2009 Best of [Name of City] Award order form. Simply copy and paste this link into your browser to receive your award: 
[clickable hyperlink]

Each year, the US Commerce Association (USCA) identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community. 

Also, a copy of the press release publicizing the selection of [Name of Business] has been posted on our website. The USCA hereby grants [Name of Business] a non-exclusive, royalty-free license to use, reproduce, distribute, and display this press release in any media formats and through any media channels. 

An Award Code has been assigned to your company that can be used on our website for quick access to your award information and press release.

Your Award Code is: XXXX-XXXX


[Name of USCA official]
Selection Committee Chair
US Commerce Association 

If dealing with this company proceed with caution and remember to ask for proof of insurance and call to verify.  Be careful - scam artist at large!!

This report was posted on Ripoff Report on 02/02/2012 10:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/around-the-clock-usa/orlando-florida-32809/around-the-clock-usa-dba-atc-illegal-drivers-no-valid-license-no-insurance-fraud-833164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Is always good to be the best but:

AUTHOR: Around The Clock USA, Inc. - (United States of America)

As a owner of this company  I have to inform the readers that I don't really have the time to play with ex-drivers or frustrated transportation owners, etc. Is not really ease to like everyone in the industry, to me serve to our passengers is a pleasure and the number one goal. Illegal drivers? Well I wish I can help all the illegal drivers out there, but our policy and Insurance doesn't allow me, any way, I'm not an anonymous, and I don't use this webpage for any reason and I don't think to be back never but if you (writer) or anyone want to now something about Around The Clock USA, Inc. DBA ATC or about myself, please contact me in regular business hours, or leave me a message with my assistant, and it will be my pleasure to assist you with questions.

Best regards,

Sergio Villalobos
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