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Report: #1098965

Complaint Review: arrons sales and lease - springfield Massachusetts

  • Submitted:
  • Updated:
  • Reported By: shonique nichols — springfield Massachusetts
  • Author Not Confirmed What's this?
  • Why?
  • arrons sales and lease boston road springfield, Massachusetts USA

arrons sales and lease you dont really own and protection plan is not reliable springfield Massachusetts

*UPDATE Employee: Aaron's Cares - Response

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 I HAVE BBEN WITH THIS STORE FOR SEVEN YEARS AND DID NOT KNOW I REALLY DID NOT OWN SOMETHING EVEN THOUGH I HAD A PAID OFF RECEPIT AND PROOF OF OWNERSHIP I FOUND THIS OUT WHEN MY COMPUTER GOT DAMAGED SO WHEN I CALLED DELL THEY INFORMED ME AARONS SALES AND LEASE HAD NOT SIGHED OWNERSHIP OVER TO ME AND THIS HAD BEEN PAID OFF OVER A YEAR AGO SO ONCE I CONTACTED THEM THEY DID IT BUT TOOK ME THREW THE RINGER TO INFORM DELL I WAS THE OWNER AND IT HAD BEEN PAID OFF SO BEWARE YOU DO NOT OWN SOMETHING YOU RENT UNTIL THEY RELEASE OWNERSHIP TO YOU FROM THE COMPANY ITSELF NOT AARONS

This report was posted on Ripoff Report on 11/13/2013 06:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/arrons-sales-and-lease/springfield-massachusetts-01104/arrons-sales-and-lease-you-dont-really-own-and-protection-plan-is-not-reliable-springfiel-1098965. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

Aaron's Cares - Response

AUTHOR: Aaron's - ()

POSTED: Tuesday, November 19, 2013

Dear Shonique, 

Thank you for your report. I am very sorry to hear this situation occured at the Springfield store, and the inconvenience this has caused. Aaron's takes these matters very seriously and I appreciate you for bringing this to my attention. I'd be happy to further assist you and look into this matter. 

At your earliest convenience, please send me an email at Response@aarons.com or call 678-402-3403 with the best contact phone number / email to reach you and any additional details you'd like to share. 

I look forward to hearing from you.

Thanks,

Jessica

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