Complaint Review: Arrow Truck Sales
- Arrow Truck Sales
- Phone: 2149510122
- Category: Truck Dealer Repair
Arrow Truck Sales Dallas, TX Justin, manager. Janae Finance Manager, Ruben Meza salesperson. Misleading warranty coverage Dallas Tx
We purchased a truck at arrow truck sales in Dallas, TX in April of 2017. Janae Finance Manager said the bank that was financing the 2011 Freightliner Cascadia (freedom truck finance) required us to purchase a warranty that cost more than $3,000 not including roadside service warranty that we were sold. The Dealer told us we had a 90 day warranty as well as an extended warranty and a warranty called B Warranty. We felt we were covered no matter what. Big surprise!!!! The truck wasn't driven for more than 500 miles to Odessa, TX and I notice problems with the transmission grinding. So, remembering what Janae at Arrow Truck Sales said to me"if anything happens to the engine or transmission you're covered no matter what. Not true. I took the truck to a Shop in Midland, TX last Friday it was finished yesterday and when we called the dealership for payment the salesperson Ruben who is in charge of helping his client said he never received the shops estimate for repairs and that I needed to speak with his manager. [continued below]....
This report was posted on Ripoff Report on 05/26/2017 02:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/arrow-truck-sales/texas/arrow-truck-sales-dallas-tx-justin-manager-janae-finance-manager-ruben-meza-salespers-1375579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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