• Report: #1062654
Complaint Review:

Art Plus Enterprise, Inc.

  • Submitted: Thu, June 27, 2013
  • Updated: Thu, June 27, 2013

  • Reported By: Julie — De Kalb Illinois
Art Plus Enterprise, Inc.
18042 Cortney Ct. City of Industry, California USA

Art Plus Enterprise, Inc. AKA Pink Basis Refused my return to get a refund City of Industry California

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I ordered 4 items online from this company. When I got them, they all seemed to run on the small side. Seeing none fit I of course wanted to return them. I went online to see what I needed to do to return my purchase. It said I needed to request a RMA# so I did. I kept checking my e-mail on the website over, and over and never got one. So I got fed up and just mailed back my order with the package sheet they sent me with my order.  It's been 2 weeks now and STILL no refund. I called in to ask where my refund was and the little girl on the phone was extremely rude to me stating I would not get a refund, they refused my return. Her reasoning is that the items are now on clearance. They WERE NOT when I first requested the RMA# So now they are returning my shipment. I am so mad about this .I have been trying to return this for 2 MONTHS now!!

This report was posted on Ripoff Report on 06/27/2013 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/art-plus-enterprise-inc/city-of-industry-california-91748/art-plus-enterprise-inc-aka-pink-basis-refused-my-return-to-get-a-refund-city-of-indust-1062654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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