Complaint Review: Arvest Bank, Tulsa Oklahoma - Tulsa Oklahoma
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- Arvest Bank, Tulsa Oklahoma 502 South Main Mall Tulsa, Oklahoma U.S.A.
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- Category: Miscellaneous Companies
Arvest Bank, Tulsa Oklahoma Manipulating transactions to cheat customers out of overdraft fees. Tulsa Oklahoma
*UPDATE EX-employee responds: Charges on the accounts
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I see by other reports on this site that I am not alone in getting cheated by Arvest Bank. They have not "confirmed" my transactions in the order they were done, and have waited MORE than one business WEEKDAY to process some transactions. They DO process things out of order, in order to charge MULTIPLE OVERDRAFT FEES. They even charged me ANOTHER overdraft fee on the $1 fee they charge for using an ATM that's not their own.
They also sent me a letter saying I was "overdrawn for 20 days" and they were revoking my overdraft manager, on top of ripping me off for multiple overdraft fees. I have DIRECT DEPOSIT EVERY 14 DAYS, LIKE CLOCKWORK, AND HAVE NOT BEEN IN OVERDRAFT THAT MANY DAYS IN A ROW, EVER! The multiple fees WOULD NOT HAVE OCCURED HAD THEY NOT MANIPULATED TRANSACTIONS, and processed things in a PROPER manner. Waiting more than one day to process DIRECT DEPOSITS is inexcusable. Seems odd they can process transactions that occured ON THE NEXT DAY, before they processed a direct deposit, one of which has happened EVERY 2 WEEKS SINCE I OPENED THE ACCOUNT. The only reason I see is so they can rip off customers with multiple overdraft charges.
BEWARE OF ARVEST'S "FREE" CHECKING. They seem to be making quite a killing with their "free" checking accounts.
Bruce
Cleveland, Oklahoma
U.S.A.
This report was posted on Ripoff Report on 07/25/2008 07:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/arvest-bank-tulsa-oklahoma/tulsa-oklahoma-74103/arvest-bank-tulsa-oklahoma-manipulating-transactions-to-cheat-customers-out-of-overdraft-355768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
Charges on the accounts
AUTHOR: Danil - (U.S.A.)
SUBMITTED: Tuesday, February 17, 2009
Arvest is not capable of arranging how debits and credits hit the accounts. Everytime someone uses their debit cards it goes into a system at the place the cards are used at and is batched out to the banks all at once. Sometimes this may take a day or two to actually batch these debits. They will show on your online bank statement almost immediately but it will show as a pending debit until the actual debit comes through, and this is done in case you leave a tip with a waitress or if you have changed the amount in any other way than it previously showed on the receipt. In most cases this takes one to two days max. I have personally had it take up to a week for some debits to actually go through, even though it showed pending on my online statement. I hope this clears some things up. It is not Arvest rearranging your debits and credits, it's the stores and companies that you use your debit cards at. They do not always process in the order that you spent your money at because of the times these debits were actually batched from the place you spent your money at.
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