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Report: #698076

Complaint Review: Ashley Furniture - Carle Place New York

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  • Reported By: Michael — Valley Stream New York United States of America
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  • Ashley Furniture 164 Glen Cove Rd Carle Place, New York United States of America

Ashley Furniture Let The Buyer Beware Carle Place, New York

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I purchased a couch form Ashley furniture in Carle Place NY.
When delivered it wouldn't go into the room I wanted it in, so I refused delivery. I was then told I would be charged a 30% restocking fee and the balance would be issued on a store credit. Since I refused those options I was then told for an additional $150 I could have what they call a knock down in where they would take the couch apart and reassemble it in the room. Since these were as they said my only two choices take it or leave iot I chose to pay the $150.
I was then told I would receive the couch on Sat between 12-4 PM. At 6:00 because I hadn't heard from them, I called the store and was told it is an all day delivery period. I was also told that if I didn't wait I would be charged an additional $150 for reschedulling. They finally came at 7:00 and took til 9:30 to finish the job. My entire day was ruined waiting for them.
I only hope I can save someone else from these inconsiderate theives.

This report was posted on Ripoff Report on 02/21/2011 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ashley-furniture/carle-place-new-york-11514/ashley-furniture-let-the-buyer-beware-carle-place-new-york-698076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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