Complaint Review: Ashley Furniture - grapevine Texas
- Ashley Furniture grapevine, Texas United States of America
- Phone:
- Web: ashleyfurniture.com
- Category:
Ashley Furniture high price-low quality-lower customer service grapevine, Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
As a customer you have the right to expect certain levels of quality based upon the price, and representation of the company. When dealing with Ashley furniture of Grapevine Tx., you can't expect either because they don't care about making sure they keep customers for life. all they seem to be interested in is the accidental warranty and selling it to you.
after purchasing their millenium leather sofa and lover seat, within 2 years the product is splitting at the seams and the leather has faded in spots. since they only warranty their product for 1 year, they obviuosly know that it won't last much longer then that.
i tried to work with them, but when i spoke with the store customer service, before i could even finish my question, the rep bellowed that they only cover for 1 year, as if they need to say this frequently. i then tried to work with corporate who only referred me back to the store.
so i am stuck with a product that was misrepresented as a long lasting durable product without any real way to fix.
in summary, anyone dealing with this company should probably do their homework, and insist on longer warranties or make comparisons with other companies before they purchase. in other words buyer beware!
This report was posted on Ripoff Report on 03/02/2010 06:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ashley-furniture/grapevine-texas-/ashley-furniture-high-price-low-quality-lower-customer-service-grapevine-texas-577024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.