• Report: #990273
Complaint Review:


  • Submitted: Wed, January 02, 2013
  • Updated: Wed, January 02, 2013

  • Reported By: Chris — d Pennsylvania United States of America
One Ashley Way Internet United States of America

ASHLEY FURNITURE customer care especially no help, poor quality furniture, nasty customer care, Internet

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it took ashley furniture 2 years from my purchase to do anything to help out, i purchased a chair and couch it has had very minimal use since it was purchased. when you call them you get nothing more then a song and a dance, hung up on and yelled at and down right treated like crap. they in no way stand up with the warrenty they provide. it is non existant and an utter joke. they sent one person out who only looked at the chair and did nothing but use my bathroom, they put the cheapest fix possible on the couch which they fought me on everything, fiving due to cheap quality and the customer care is a joke. nasty doesnt even cover it, i spent alot of money and got no where in the end, i have up a blog with my whole 2 year journey with them, including videos of the phone calls. the employees are down right lazy and rude on top of it. its ashame, you so better at (((competitor's name redacted))).

here also is a link of other complaints on a site about cheap quality and nasty employees
(((link redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 01/02/2013 07:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ashley-furniture/internet/ashley-furniture-customer-care-especially-no-help-poor-quality-furniture-nasty-customer-990273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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