• Report: #975084
Complaint Review:

Ashleys Furniture

  • Submitted: Wed, November 28, 2012
  • Updated: Wed, November 28, 2012

  • Reported By: Dakrua — Evansville Indiana United States of America
Ashleys Furniture
Internet United States of America

Ashleys Furniture Warranty? Who cares! Internet

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After spending close to $700, Ashley Furniture is refusing to replace or rebuild their defective couch, even though it's under warranty. It was bought in May and was broken or snapped in TEN places by August and sent in for repairs. We were told the couch had defects in the wood and they "rebuilt" it free of charge. Surprise surprise, yet again, the couch is broken. The backboard to one of the seats snapped and when we called to see about getting it repaired, we were told we abused the couch and that's why it broke and they are refusing to do anything about it now. I've had ashleys furniture in the past and have never had this many problem with their products! Anything to get out of the warranty though, I guess! Buyer beware.

This report was posted on Ripoff Report on 11/28/2012 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ashleys-furniture/internet/ashleys-furniture-warranty-who-cares-internet-975084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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