Report: #1408740

Complaint Review: Ashton Drake Galleries

  • Submitted: Thu, October 26, 2017
  • Updated: Thu, October 26, 2017
  • Reported By: shannon — MIAMI Florida United States
  • Ashton Drake Galleries

    Nationwide
    USA

Ashton Drake Galleries aka Bradford Exchange aka Ashton-Drake Mis-representation of dolls with photographs of Barack/Michele Obama, misleading customers implicitly with no picture of actual doll(s) Niles Illinois

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Ashton-Drake sells Specialty Dolls mostly for collectors. I have ordered several dolls from them directly over the years without an issue: purchased item and same doll arrived as imaged online. This recent purchase of #5 dolls included two dolls of Obama and wife Michele. The image of these dolls was quite extraordinarily lifelike. When I placed the order I was asked if I wanted some additional photograph and I said "no." I wrote several emails to the company to ascertain that the "portrait" quality was not indeed a photographic image pasted-on a resin doll. No reply from company.

The dolls are nothing like their online representations: they are clunky and inelegant without any likeness to the images displayed on the website.

This is false advertising at its worst.

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This report was posted on Ripoff Report on 10/26/2017 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ashton-drake-galleries/nationwide/ashton-drake-galleries-aka-bradford-exchange-aka-ashton-drake-mis-representation-of-doll-1408740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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