Complaint Review: Associa Mid-Atlantic - Mt. Laurel New Jersey
- Associa Mid-Atlantic 14000 Horizon Way Suite 200 Mt. Laurel, New Jersey USA
- Phone: 888-884-8490
- Web: www.associaonline.com/HOA
- Category: Maintenance Companies
Associa Mid-Atlantic Daniel Gonsales,Lisa Rayca Robbed me of $2400 and $390 in fees Mt. Laurel New Jersey
*Author of original report: satisfied
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They owe me back an overpayment and overcharges that dates back over 2 years after having a checkbook of mine stolen I had to cancel a checking account and called and notified them that mt ACH draft will no longer go thru.Very soon after the first of Feb the office started calling me for payment. I was called a total of 5 times. After getting no help and even talked down to by the first person i talked to when i returned the call a guy named Daniel Gonzales said that i needed to do this by mail but never told me that im over paid by $2400. Instead when I asked what my balance was he said Im overpaid by $2400 that goes back over 2 years. So at no time in 2 years was I ever notified about the over payment but yet when I was 1 day late on my current payment with a $2400 credit they called me 5 times for even more money and hit my account 10 times getting me $390 in bounce fees.On Feb 16th Daniel said he would submit for a refund. On March 10th I emailed his boss who said the check was sent March 16th but yet 11 days later still nothing. I emailed his boss Lisa Rayca 2 more time and she maintained that the payment was sent but yet still nothing. I'm seeking my $1950 and my $390 in bounce fees for a total of $2,340
This report was posted on Ripoff Report on 03/27/2017 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/associa-mid-atlantic/mt-laurel-new-jersey-08054/associa-mid-atlantic-daniel-gonsaleslisa-rayca-robbed-me-of-2400-and-390-in-fees-mt-l-1364286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
satisfied
AUTHOR: - ()
SUBMITTED: Saturday, August 05, 2017
Lisa Rayca helped me and made everything right.
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