Report: #957922

Complaint Review: Assurance Wireless

  • Submitted: Sun, October 21, 2012
  • Updated: Sun, October 21, 2012
  • Reported By: Carolyn — Indianapolis Indiana United States of America
  • Assurance Wireless

    Internet, New Jersey
    United States of America

Assurance Wireless They promise you can keep your own phone number but neither their representatives (in person) nor efforts at contacting customer service, nor internet information can tell you how. Internet, New Jersey

Show customers why they should trust your business over your competitors...

Assurance wireless promises you can keep your own phone number ---- but completely fails to explain how.  I first requested one, but even then could not get the information.  Since then, I've asked in person representatives and actively searched internet for this information.  I do qualify since being laid off, and it is VERY difficult to keep paying my phone myself.  Being very much in the job search, I MUST maintain the same phone number without gaps. 
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