• Report: #699261
Complaint Review:

Assurance Wireless

  • Submitted: Thu, February 24, 2011
  • Updated: Thu, February 24, 2011

  • Reported By: Jim — Richmond Virginia Virgin Islands (US)
Assurance Wireless
Internet United States of America

Assurance Wireless Virgin Mobile Switched my free phon service to a paid service and refuses to address my complaint Internet

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On January 17, 2011 after a years of service with Assurance Wireless I asked that my Verizon cell number be ported to Assurance Wireless.  After a week with no service I contacted Assurance to inquire why I had no service.

I immediately lost both services and ended up with a Virgin Mobile account at .20 cents a minute.  What happened to my Assurance account?  After numerous attempts to get this corrected I have no phone service.   All  I am told when I call is that my situation is being investigated by technical support.

I wonder i f the government is being billed for my service.

This report was posted on Ripoff Report on 02/24/2011 04:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/assurance-wireless/internet/assurance-wireless-virgin-mobile-switched-my-free-phon-service-to-a-paid-service-and-refu-699261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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