Report: #1005390


  • Submitted: Tue, January 29, 2013
  • Updated: Tue, January 29, 2013
  • Reported By: JEWEL — QUINLAN Texas United States of America
    MATTOON, Illinois
    United States of America


Show customers why they should trust your business over your competitors...

 i applied 6 times now to assurance wireless as i have 2 disabled daughters and have often needed a cell phone to call doctors  or to get aid for my daughters. ALL 6 times i have been denied. i have called each time and told that the papers i sent in weren't good enough.  i sent in the following papers: food stamp award letter, a copy of my food stamp card, a copy of my medicaid card and the award letter, copy of disability income . i have sent them original copies as well as non original documents and i keep getting told i haven't sent in the proper paper work.

a friend of mine filled out an application the same time i did and she was approved the first time. i looked at her paper work and they were the same documents that i had sent in but i keep getting refused over and over again. They keep telling me to reapply again and again and to make sure i send in the proper paer work, and i know i have each and every time. this is really improper of them as they claim they7 have nothing to do with what ever paper work i send in that the agency they work through does.

i even had them tell me on about the 4th time i applied and sent paper work in that they never received it and i knew they were lying as i sent the paer work with tracking and where they had to sign for it and they still denied ever receiving the paper work. Assurance wireless is a BIG joke to people like me that are desperately needing a cell phone.They are falsely advertising making it sound so easy and simple to receive a cell phone when you have to jump through all these hoops and hassels.
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This report was posted on Ripoff Report on 01/29/2013 09:37 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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