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Report: #1002850

Complaint Review: Assurant Insurance - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: Pontotoc Ms — Pontotoc Mississippi United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Assurant Insurance 11222 Quail Roost Dr Miami Fl Miami, Florida United States of America

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Made a water damage claim in Dec.2012.They sent a check to us and lend holder .They cancelled that check then sent one in our name.Took to bank and deposited .They held for 4 days then went.to working on mobile home.Received a third check so I called to see what was going on.They had cancelled my check I had been buying stuff with. Lady told me to get the other check to bank.I did but could not deposit cause lend holder on it.Now my account is -1400. dollars with no way to take care of.Lend holder won't release us a check till work is complete.My hands are tied cause I can't cover overdrafts.

When adjuster came out he went under trailer and said we had a lot of damage ..he cut a hole in our black bottom and said it was messed up anyway.Assurant don't want to fix what their adjuster done.Filed a complaint with insurance commissioner today.Suppose to go to lawyer said had a bad faith claim against them..

People are better off not having any insurance if this is all there is..

This report was posted on Ripoff Report on 01/24/2013 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/assurant-insurance/miami-florida-33157/assurant-insurance-american-bankers-bad-bad-companybetter-off-without-insurancew-miami-1002850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
8Author
5Consumer
0Employee/Owner

#13 Author of original report

update on ripoff

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Saturday, February 23, 2013

Eric got the checks in the.mail he has promised and they cleared the bank now if I can get Green Tree to release.the rest of the money I will be done with this ..Thanks Eric for all you have done ..You went well out of your way to help and I appreciate it

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#12 Author of original report

update on ripoff

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Wednesday, February 06, 2013

Been working with Eric to try and solve this.Said he was getting check out to me for bottom of mobile home and fees at bank.will update when I receive these..thanks

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#11 Consumer Suggestion

we need to do something...

AUTHOR: TheMan - (United States of America)

POSTED: Tuesday, February 05, 2013

I need  a couple more people . That have been wronged by Assurant to get in touch with me. Thinking about filing a class action......... Thanks, Shayphane

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#10 Author of original report

update on ripoff

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Tuesday, February 05, 2013

When bottom of trailer and fees r took care then I have no problem.Still got to get back in touch with Eric

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#9 Author of original report

update on ripoff

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Tuesday, February 05, 2013

We talked on phone but untilchecks are sent and cleared its not settled completely .will see tomorrow if I can get things together but I need to know the amount gonna be allowed on on underneath my home before I settl

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#8 UPDATE Employee

Update from Assurant

AUTHOR: AssurantSP - (United States of America)

POSTED: Tuesday, February 05, 2013

I understand our team was in touch yesterday and this matter is being resolved. We apologize for any mix-up with your claims payment, and we are refunding bank fees you may have incurred as a result of this issue. Please let us know if you need further assistance.

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#7 Author of original report

update on ripoff

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Monday, February 04, 2013

What happened to you

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#6 Consumer Comment

we need to do something...

AUTHOR: TheMan - (United States of America)

POSTED: Monday, February 04, 2013

All that have been wronged by Assurant. We need to get together and file a class action......shayphane@hotmail.com

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#5 Author of original report

update to Mr Byrd

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Saturday, February 02, 2013

I am sorry .My email did not come through to u .You will have to call me .

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#4 Author of original report

update to Mr Byrd

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Friday, February 01, 2013

My contact is 6624194262 or sgmccain.gm@gmail.com

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#3 UPDATE Employee

Try us again please.

AUTHOR: AssurantSP - (United States of America)

POSTED: Friday, February 01, 2013

Please try me again; I received no info from you this week.  robertbyrd(at)assurant.com -- replace the (at) with @.  We are trying to assist.  Thanks.

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#2 Author of original report

update on Mr. Byrds update

AUTHOR: Pontotoc Ms - (United States of America)

POSTED: Friday, February 01, 2013

I sent everything to contact me to Mr. Byrd.Still have not heard a word from them

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#1 UPDATE Employee

Please contact us.

AUTHOR: AssurantSP - (United States of America)

POSTED: Wednesday, January 30, 2013

Hi, I work at Assurant and read your posting.  I'm sorry if you've had difficulty.  We want to make sure you get the help that is coming to you.  Please send your contact information to me at robertbyrd(at)assurant.com.

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