Report: #1083443

Complaint Review: Astro Auto's

  • Submitted: Tue, September 10, 2013
  • Updated: Tue, September 10, 2013
  • Reported By: Bluecirque — Beaumont Texas
  • Astro Auto's
    3049 Highway 69 S
    Lumberton, Texas

Astro Auto's, Owner: John Neves He does NOT have any titles for his cars. Lumberton Texas

Show customers why they should trust your business over your competitors...

I purchased a car from Astro Auto's in Lumberton, Texas a few months ago, paid the car off in FULL and all i needed to pay was the TTL. A couple weeks later, i went in and paid that off as well. The owner, John was in and told me i would have my title, registration and plates in no longer than TWO WEEKS. two weeks pass and i call, a rude lady answers and says that it takes up to TWO MONTHS for them all to come in.

After hearing this I call the courthouse to check if they have submitted anything, and of course, they haven't. Weeks later i continue to call and they have an excuse that they had to send the title off for the previous owner to sign and return (i also wasn't aware this would take two months by itself to do) Why they didn't have the title signed and ready to go is beyond me, unless of course they do not have the title to begin with. As my paper license plates are about to expire, all they tell me is that I am not their only customer and that they will get me new paper license plates. For a business that is shutting down any minute, I doubt they have a lineup of customers they need to attend to. And as for them re opening in a new location, i suggest no one purchase ANYTHING from this man. He is a liar and has no titles for his cars, makes you pay for the TTL, even at a discounted rate, knowing he is never intending to get your title, registration, etc to you.

As a customer who paid for their vehicle in full, and had the payments paid off well in advance, they are in no way entitled to say that this is anyones fault but their own for not attending to their own business in a timely and professional manner. My advice to you, if you still decide to deal with this place, have a lawyer ready.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/10/2013 04:30 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.