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Report: #1303578

Complaint Review: Asurion Phone Claims - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Malissa — Vossburg Mississippi USA
  • Author Not Confirmed What's this?
  • Why?
  • Asurion Phone Claims Nationwide USA

Asurion Phone Claims This company wanted to charge me $199 to replace a broken phone which I pay for a protection plan and been with this company for years. Nationwide

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I am with att and I broke my iphone screen, the problem is if I pay for protection coverage this is what I am expecting.  This is just like car insurance you pray you do not have to use it but it is there just in case.

 This is my second replacement, the first iphone would not keep a charge and all the sudden it just went out after the 12 months warranty which I had to pay $99 to replace it, send in the damaged phone and I had the protection plan.

 Now with this phone I drop it and broke the screen which the glass can cut my hand so I tried to file a claim.  I was told I would be released for my protection plan for one and I had to pay $199 for a replacement phone.

I think this company is a rip off and something needs to be done about it.  If the protection plan is not there in case something happen to my phone which is cover under the protection plan then what am I paying it for.

 

 

This report was posted on Ripoff Report on 05/04/2016 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/asurion-phone-claims/nationwide/asurion-phone-claims-this-company-wanted-to-charge-me-199-to-replace-a-broken-phone-whic-1303578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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