• Report: #920980
Complaint Review:


  • Submitted: Wed, August 01, 2012
  • Updated: Wed, August 01, 2012

  • Reported By: DisgruntledDan — Aberdeen Maryland United States of America
Internet United States of America

ASUS ASUSTek poor service, lemon law , Internet

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My original ASUS G71 blew up after 1-2 issues with internals. GoofSquad/Best Try fixed it the first time but gave me a different one the second time. I recieved a G73. The G73 acted up within 90 days and was taken back to the GoofSquad. They replaced the hard drive. The problem continued and I sent it to ASUS. It happened 2-3 more times within the warranty period. Instead of them giving me a different computer or fixing whatever caused the repeatable problem ... It went up again, last week. They now want me to pay to replace the Hard drive (go figure). $161, plus shipping. If I don't want them to repair it .. I still have to pay shipping to get my computer back. . I will NEVER buy another ASUS.

This report was posted on Ripoff Report on 08/01/2012 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/asus/internet/asus-asustek-poor-service-lemon-law-internet-920980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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