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Report: #414468

Complaint Review: AT & T - Internet

  • Submitted:
  • Updated:
  • Reported By: New Port Richey Florida
  • Author Confirmed What's this?
  • Why?
  • AT & T Attwireless.com Internet U.S.A.

A T & TAT & T CHARGING $175.00 PER LINE FOR EARLY TERMINATION FEE Texas Internet

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AT&T (Apple iPhone) was unable to provide me with incoming call service for 4 days (when you called my phone, both lines, it went directly to voice mail). When I called to report the problem, thier response was that they "did not know" what was wrong. Unfortunatly I was running a newspaper ad, which cost me $1,299.00, at the same time as the phone issue. This FORCED me to purchase a telephone service that WAS OPERATIONAL.

I told AT&T that, in fact, they had broken thier contract with me and to cancel my service. AT&T stated that, if I cancelled, they would charge me a $175.00 per line (2) early termination fee. It was AT&T who violated the terms by not providing service for 5 days with NO viable explanation.

It seems that every month I have a problem, be it extranous charges or billing issues.

It begs the question of just how many AT&T customers are having the same issues and either not noticing them or not reporting them!!

Jim & Cheryl
New Port Richey, Florida
U.S.A.

This report was posted on Ripoff Report on 01/21/2009 01:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/at-t/internet/a-t-tat-t-charging-17500-per-line-for-early-termination-fee-texas-internet-414468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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