• Report: #1082902
Complaint Review:

Atlanta Dental Group PC

  • Submitted: Mon, September 09, 2013
  • Updated: Mon, September 09, 2013

  • Reported By: nikkifinn — Atlanta Georgia
Atlanta Dental Group PC
1624 Piedmont Ave NE Atlanta, Georgia USA


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Don't waste your time or hard earned money on this place. The wait time is horrible, the staff is very unprofessional and don't know the meaning of the word customer service. I would not let these techs work on my dog much less me ever again. They lose paperwork then say you never filled it out. I showed up to my appointment 5 minutes early and still was not seen or called in the back for 2 hours. I told the front desk clerk I could no longer wait and I needed to cancel due to the long wait. She cancelled the appointment but put a cancellation fee of $95 on my account!

The same clerk lost my paperwork for permission to transfer my x-rays to another doctor. I had to drive all the way back to the office just to correct a mistake the office made. After speaking with the office manager who basically called me a liar yet was unable to explain why I had the fee or why my paperwork was missing he proceeded to tell me I was being "dismissed" from the practice yet did not provide me a reason. This office is a compelete mess and everyone needs some serious customer service training. I have still not recieved my requested records I am sure my paperwork will get lost again.

This report was posted on Ripoff Report on 09/09/2013 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/atlanta-dental-group-pc/atlanta-georgia-30324/atlanta-dental-group-pc-absolutely-no-customer-service-charges-patients-for-no-show-even-1082902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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