Att lie about what you get and change your bill without permission orlando Nationwide

After over 15 years of great cell phone service this last year had been horrible. I got 4 new phones on a new plan over a year ago and have had nothing but a bad experience. We were lied to about pricing, lied to about terms, lied to about the plan, and horrible service. Every time we check our bill our terms have changed. Random add on pricing on bills. I have wasted hundreds of dollars this year on fees and mess ups with at&t. Had to pay for 3 months on payment plans on phones that didnt work and had to start over on payment. Never got a refund and att told us too bad. Att is taking advantage of there customers and making changes you never ask for. Was told by Att that they didnt need my permission to change my rates or plan. Sad i have been with att since 1999 and in one year and my business expanding they relly screwed my company over.