Complaint Review: AT&T Advertising Solutions
AT&T Advertising Solutions Pacific Bell Directory Betrayed by AT&T, not enforcing industry standards of screening false advertisements San Francisco, California
*Author of original report: AT&T Pacific Bell Directory Industry Standards
*Consumer Comment: Are you saying that the other advertisers are false and deceptive if they don't live in your area, or.....
Not only did AT&T betray my trust, but they betray public trust. By AT&T not screening advertisers, the public is deceived. Some consumers receive substandard work, some elderly are taken advantage of and consumers are put at a risk of injury.
Although AT&T claims to have high values and ethics in their company policies. AT&Ts yellow page directory advertising from 2007 to current has not met up to industry standards and recommendations for screening advertisements. To me, it is a crime to publish unlicensed contractors and fake company names with fake addresses. Yes, fake addresses so a service man can appear to be a local company.
I am the only garage door company in burbank with a true physical location, but by 2009 I had to compete with 80+ false advertisements that AT&T allowed in the Burbank book with local addresses. Currently my company must compete with 380 garage door companies listed by AT&T within 10 miles of my location. About 85% of these ads are false and 10 % are miss listed. That is 95% inaccurate and misleading. These are horrible advertising ethics and AT&Ts products cannot be trusted.
This report was posted on Ripoff Report on 11/04/2012 12:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/att-advertising-solutions/san-francisco-california-94105/att-advertising-solutions-pacific-bell-directory-betrayed-by-att-not-enforcing-indus-964432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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