Report: #1037606

Complaint Review: at&t cellular

  • Submitted: Sun, March 24, 2013
  • Updated: Tue, March 26, 2013
  • Reported By: william — kiowa Oklahoma
  • at&t cellular

    United States of America

at&t cellular 982.00 bill for rist 15 days of service Internet

*Consumer Suggestion: do prepaid next time

Show customers why they should trust your business over your competitors...

i have been a long time customer with us cellular i decided i would switch to att thinking i would get a better deal i talked to the  saleswoman on the phone to finish switching phone service to att the woman assured me there would be no deposit required for three line family plan. i specifically told here if there was i did not want to switch to there servie  i received a pro rated bill for 382.00 dolles in the first 15 days i payed it on time the next week they sent me a bill for 982.00 for deposit on three phones they said my credit needed a deposit after they told me there wasnt no i switched back to us cellular with no deposit but now it seems att is going to bill me 350.00 dollars for each phone for breaking my contract when they lied from the very beginning if they wanted a deposit they should got it when i payed for the activation on the phones never did buisness with a more sorrier outfit ever please be aware im sure i aint the only one this is happend to but im back with us cellular 11 yrs  i should of never left  

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#1 Consumer Suggestion

do prepaid next time

AUTHOR: Dr Emmett Brown - ()

Wake up, stop doing contracts with large cell
companies, go to walmart, kmart, target or
radio shack and get a PREPAID phone, pay
as you go with net10, tracfone, straight talk,
whatever works for your area.

NO surprises, no rip offs and with ATT or
verizon towers depending on your area,
good cell quality.
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