Complaint Review: ATT - High Speed Internet - Leawood Kansas
- ATT - High Speed Internet www.att.com Leawood, Kansas U.S.A.
- Phone: 800-6105961
- Web:
- Category: Telephone Companies
ATT High Speed Internet - Access Charges/False Advertising Leawood Kansas
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Beware of the bait and switch ATT is giving on their $19.95 "high speed" internet service. This is actually the price of their slowest service - which is the slowest transfer rate in the industry. Once you call, they try to up sell you to the $25, $30, or $35 speed rate packages. AND good luck if you actually need a human to help you change your service...I experienced hold times of over 47 minutes on 4 different days, and when I actually got to a human, they inevitably had to transfer me to someone else which resulted in more than 3 disconnects. I currently have both personal and business services with ATT, but waiting on the edge of my chair for a true competitor to enter this market.
Susan
leawood, Kansas
U.S.A.
This report was posted on Ripoff Report on 02/13/2009 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-high-speed-internet/leawood-kansas-66206/att-high-speed-internet-access-chargesfalse-advertising-leawood-kansas-423837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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