Complaint Review: AT&T - ILD TELESERVICES - SMALL BUSINESS TECH-PC TECH SUPT
- AT&T - ILD TELESERVICES - SMALL BUSINESS TECH-PC TECH SUPT
P O BOX 751
PALM HARBOR, Florida
- Phone: 800-773-9904
- Category: Small Business Services
AT&T - ILD TELESERVICES - SMALL BUSINESS TECH-PC TECH SUPT Small Business Tech Support claims they received authorization to rip me off PALM HARBOR Florida
*UPDATE EX-employee responds: The person you really should be throwing under the bus not me !
*REBUTTAL Owner of company: We're Glad the Resolution Process is Underway
The employee that supposedly gave his authorization clocked out at 4:52PM and I can prove it with his time sheet from the computer. I was told the recording was made at 5:44PM. This employee has been working with us since we open 6 years ago, and is very aware of the fact we have TECH SUPPORT. I can prove my employee has spoken with our tech support many many times over the years when we have issues with our computers. I can also prove we have had tech support since 2003, and that in January of 2008 we renewed our TECH SUPPORT for $1,100.00. So why would we need TECH SUPPORT from a company we have never heard of 19 days later. I have left several messages for Jessica in Quality Control from Small Business Tech Solutions to call me back so I can hear this recording
I was charged a total of $299.70 from Jan 2009 to June 2009. I did receive a credit on my phone bill of 149.85. This company still owes me $149.85, and I want it back. I feel this company should be investigated. This is nothing more then a RIP OFF. They should be charged with theft!!!
MIRA LOMA, California
This report was posted on Ripoff Report on 07/08/2009 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/att-ild-teleservices-small-business-tech-pc-tech-supt/palm-harbor-florida-34682/att-ild-teleservices-small-business-tech-pc-tech-supt-small-business-tech-support-cla-467611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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